RTx::WorkflowBuilder is a tool for configuring approval workflow in RT. Best Practical sells support and customization for RT. Feel free to contact us at sales@bestpractical.com if you have any questions about our service offerings. Installation instructions: -------------------------- 1) Install RT 3.8.2 or newer. 2) Once RT appears to be happily installed, cd into the directory where you unpacked RTx::WorkflowBuilder. 3) perl Makefile.PL 4) make install Further reading: ----------------------------------------------------- perldoc bin/rt-workflow - quick overview and configuration Development ------------------------------------------------------ If you would like to run RTx::WorkflowBuilder's tests, you need to set a few environment variables RT_DBA_USER - a user who can create a database on your RDBMS (such as root on mysql) RT_DBA_PASSWORD - the password for RT_DBA_USER PERL5LIB - the path to your RT libraries (/opt/rt3/lib) RT_DBA_USER=user RT_DBA_PASSWORD=password PERL5LIB=/opt/rt3/lib make test These are intended to be run before installing RTx::WorkflowBuilder. Like RT, RTx::WorkflowBuilder expects to be able to create a new database called rt3test on your system. Bug reporting and discussion lists: ----------------------------------------------------- You probably want to discuss RTx::WorkflowBuilder on rt-users@lists.bestpractical.com. (Send mail to rt-users-request@lists.fsck.com to subscribe) Bug reports can be sent to bugs-rtx-workflowbuilder@bestpractical.com. You can look at open bug reports at https://rt.cpan.org/Public/Dist/Display.html?Name=RTx-WorkflowBuilder. Log in as guest/guest to see the content of bug reports.