NAME RT-Extension-ManageAutoCreatedUsers - Manage auto-created users DESCRIPTION This extension provides a tool to easy the management of auto-created users. For each auto-created user, the tool shows tickets that they are a watcher of, and offer the choice of: No action Shred, replacing with an alternate user Shred entirely Merge with an alternate user Mark as valid The tool attempts to supply a suggested user to merge into based on a simple heuristic which assumes the correct email address from the "RTxAutoUserMailDomain" config option. If any of the options are selected, the user will not appear in the listing again. RT VERSION Works with RT 4.2 INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::ManageAutoCreatedUsers'); For RT 3.8 and 4.0, add this line: Set(@Plugins, qw(RT::Extension::ManageAutoCreatedUsers)); or add "RT::Extension::ManageAutoCreatedUsers" to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Wallace Reis BUGS All bugs should be reported via email to bug-RT-Extension-ManageAutoCreatedUsers@rt.cpan.org or via the web at rt.cpan.org . LICENSE AND COPYRIGHT Copyright Best Practical Solutions, LLC. This is free software, licensed under: The GNU General Public License, Version 2, June 1991